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Return/Refund and Exchange Policy

You would never want to return our stuff but nevertheless we have 15days Return Policy, which is applicable under these circumstances:

If broken/unsealed, do not accept the order at the time of delivery itself.
In the case of merchandise, returned products must be unused and unwashed, and returned with all original packaging and tags that they were shipped with.
You can return all items within 7 days of receipt for a full refund of the item purchased at shoplyla.com. This doesn't include items purchased on final sales or clearance sales. The refund amount will be credited back into your Lyla account in the form of a promo code.

All items to be returned must be unused and in their original condition with all original tags and packaging intact.
Please take care to pack items securely and safely to prevent any loss or damage during transit. For all self shipped returns, please use a reliable courier service.
Once your return is received by us, you will be reimbursed Rs. 100 towards shipping costs in the form of promo code, if self shipped.
This is subject to your return having met the requirements of being unused, returned within 7 days.
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