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Cash On Delivery Policy

As per the Cash on Delivery policy:

  • A 'Cash on Delivery' order is placed only once verified by Lyla Customer Support via mail/telecom.
  • To avail COD Service, all the items in the cart should be applicable for COD.
  • CODis applicable on a minimum purchase of Rs. 200 and maximum of Rs. 50,000 only.
  • For orders below Rs. 1000/- COD charges of Rs 50 will be applicable
  • Pin code provided for Cash on Delivery should be in the serviceable area. If not, online order has to be placed.
  • You cannot open the box without making the payment at the time of delivery.
  • If the product is open, do not accept the order.
  • Promo Code for Cash back will be generated in 3-4 weeks post receiving the payment made at the time of delivery. This could be done only, when the payment receipt is confirmed.
  • No credit/debit cards are accepted in Cash on Delivery.
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